FAQ's

Thank you for your interest in Oneshot Pickleball’s paddle Demo Program.

Choose up to 3 paddles to try out. It takes approximately 3-5 business days from the day we ship the demos for the paddles to reach you. Play with them for up to 7 days. Send them back to us using the pre-paid shipping label provided.

The only cost is a $25 shipping fee. The shipping fee covers the transit to you and back to Oneshot Pickleball. We will provide a return label inside the demo box. If you love a paddle, you can apply a $15 discount code at checkout!

Once you receive the demos, you will have a week (7 days) to try them. If you receive them on a Monday then you have to ship them back to us the following Monday. If you receive them on Tuesday then you return them the following Tuesday, and so on.

We will provide a return label in the box with your demos. After a week (7 days), put the demos in the original box, and place the return label over the original demo box's label. Drop the box off at your nearest staffed UPS or USPS.

**There are no additional fees when you return the paddles, assuming you've returned them on time.

In order for all of our customers to have a chance to demo our paddles, it is important that they are returned to us on time. You will not be charged a late fee if you miss your return date by a day or so.  If demos are NOT returned to Oneshot within 5 days of the due date, the FULL retail price of all unreturned paddles will be automatically charged to your credit card. Demos would not apply to Oneshot Pickleball’s paddle warranty.

We want to make sure you have the best experience with our products, so the demos are NOT for resale as they most likely have been used by other customers. If you fall in love with a specific demo product you will get a personal $15 discount code for your purchase!

Have more questions? Let us know! Please email at customerservice@oneshotpickleball.com